You are working on your computer and the wireless mouse not working. The applications are running just fine, the keyboard shortcuts too are working but the mouse cursor simply refuses to move on the screen. You tried plugging the USB receiver into another port but the problem persists.
Now there can be several reasons why your Wireless Mouse Not Working.
The mouse battery may have discharged. They could be broken USB ports, corrupted drivers, discharged batteries, dead device, etc.Or maybe you placed something by mistake between the mouse and the transceiver and therefore the connection is getting lost. Or there’s another wireless device in the vicinity (like a cordless phone) that’s on the same frequency range and thus interfering with the wireless signals of your mouse.
You can follow steps below to try resolving the problem of Wireless Mouse Not Working.
Wireless Mouse Not Working:Fix Steps
1.Remove the unifying receiver and batteries for 5 seconds
This should be the first thing you try when your wireless mouse not working, as this is easy to do and always works. This is to let the device understand the depth of the situation. The removing and then re-inserting the device would only act as a much needed restarter to the device.
2.Check if there is problem with the mouse driver
If there is problem with the mouse driver, the Wireless Mouse Not Working properly. You can check for the driver status in Device Manager.
If you are not sure how to go to Device Manager, the steps below may help. Since the mouse doesn’t work, use your keyboard.
1). Press Win+R （Windows key and R key） at the same time. A Run dialog will appear.
2). Type devmgmt.msc in the run box and press Enter key. Then the Device Manager window will pop up.
3). Press Tab key to go to the device list and use the arrow key to locate category Mice and other pointing devices. Press Alt + right arrow keys together to expand the category (If you want to close the category, press Alt + left arrow keys.). You will see Logitech mouse under this category. If you see there is a yellow mark next to the device, there is problem with the driver.
In this case, use arrow key to locate the mouse device, then press Shift + F10 keys to open context menu. Select Uninstall, then reboot the system. After reboot finishes, Windows will detect the mouse automatically.
If your mouse occasionally works , you can use Driver Easy to update drivers in your computer. Driver Easy will auto detect all problem drivers including the mouse driver in your computer, then download and install the right drivers.
3.Change USB port
Wireless Mouse Not Working caused might be due to broken USB port issue. Plug the USB unifying receiver into another USB port to see if the problem resolves.
4.Replace the batteries
The wireless mouse relies on AA alkaline batteries for power. Remove the batteries, and then inset them again. If the problem persists, replace the batteries.
5.Try using the mouse on a different surface.
Electrical items and metal items may interfere with the signal of the mouse. Keep the mouse and the receiver away from the electrical items such as cordless or cellular telephones or other wireless mouse devices or receivers. Do not put the mouse or the receiver on metal surface or objects, especially long metal rails or cables.
6.Try the mouse on a different computer
Try the mouse on a different computer. This will help determine if the mouse is dead. If the mouse works on another computer, the device is working properly. If the device does not work on another computer and you have tried all steps in this article, you can consider replacing the mouse.
Here I described most common solutions that work for most of the users. If you used Wireless Mouse Not Working and long time, then buy a new wireless mouse. If you have any other questions related to this problem, then please comment below.